This week may aptly be called “The Week of the Great Cell Phone Debacle.” Several weeks ago, President Packard had told the missionaries that he had been informed that the missionary department was doing some sort of update on all the mission phones and that each missionary needed to complete the appropriate training in order to keep their phones connected to the internet and working. He reminded them of this update a couple of times.
Well, last weekend we started getting calls from multiple
missionaries, “Elder Simmons … my phone isn’t working. I can’t log in to my
account.” We were perplexed as we hadn’t heard about the pending mission
department updates. But then I started seeing all kinds of chatter on my social
media WhatsApp stream that includes all the missions in our Area (Venezuela,
Colombia, Ecuador, Peru, and Bolivia). Apparently, we weren’t the only mission having
phone issues. As we followed these discussions, we realized that missionaries
who hadn’t completed their “Edify” training were being restricted on their
phones. It became a bit of a scramble as many of our missionaries tried to
complete the training … but to their dismay, they found that the training was a
multi-day process. The training app only allowed them to do 2 lessons per day …
so they had limited use of their phones while they completed the process (that
the president had asked them to complete several weeks earlier!).
Adding to this excitement was the accidental cancellation of
12 of our missionary phone numbers. WHOOPS! Earlier in the month, Lane had
contacted the Area office about cancelling some of our 100+ phone lines since
we were only using around 30. Unfortunately, due to some spreadsheet glitches,
we ended up giving the Area office some bad information which resulted in the
12 cancelled lines. After a very long day with lots of pseudo-spiritual cussing,
we finally got everything straightened out … at least we hope it’s straightened
out! We are very thankful for our Area technology contact person who has saved
our bacon more than once (and he answers our calls after hours on Friday
nights!)!
Anyway, this scripture came to mind while contemplating the
events of our week:
“Yea, and they did obey and observe to perform every word of
command with exactness; …”
~Alma
57: 21
¡Que tengan una semana fantástica! (Have a fantastic week!)
Love,
Lane & LeAnn
Lane must have been off playing golf somewhere (wait, he doesn't play golf.... we don't know where he was hiding), so when this couple rang the doorbell at the mission offices, LeAnn had to go down and practice her Spanish to see what they wanted. Then she pulled in Corinne to help understand that the couple was simply dropping off a suitcase for one of the missionaries.
We met these sisters at the Lima CCM (missionary training center). The first and the third from the left are from Peru and coming to our Lima North mission. The second from the left is from Equador, and the far right is from Bolivia, and they both will be going to Cochabamba, Boliva. It was fun for Lane to talk to them because Cochabamba was the first area Lane served as a missionary a century or so ago.